Refund Policy

1. Returns and Refunds

• You may request a refund within 30 days of receiving your order.

• Items must be returned in the same condition as received, including packaging and any included certificates of authenticity.

• Certain items, such as opened packs, consumables, or personalized items, may not be eligible for return.

2. Refund Process

• To initiate a refund, contact us at support@bangersonly.com with your order number and reason for return.

• Once we receive and inspect the returned item, we will issue a refund to the original payment method.

• Refunds may take 5–10 business days to process depending on your bank or payment provider.

3. Shipping Costs

• Original shipping costs are non-refundable.

• Buyers are responsible for return shipping unless the item was received damaged or incorrectly.

4. Damaged or Incorrect Items

• If you receive an item that is damaged or incorrect, contact us immediately.

• We will provide a prepaid shipping label for return and issue a full refund or replacement.

5. Disputes

• If a refund issue arises, we encourage contacting us first so we can resolve the matter quickly.