Refund Policy
A legal disclaimer
1. Returns and Refunds
-
You may request a refund within 30 days of receiving your order.
-
Items must be returned in the same condition as received, including packaging and any included certificates of authenticity.
-
Certain items, such as opened packs, consumables, or personalized items, may not be eligible for return.
2. Refund Process
-
To initiate a refund, contact us at support@bangersonly.com with your order number and reason for return.
-
Once we receive and inspect the returned item, we will issue a refund to the original payment method.
-
Refunds may take 5–10 business days to process depending on your bank or payment provider.
3. Shipping Costs
-
Original shipping costs are non-refundable.
-
Buyers are responsible for return shipping unless the item was received damaged or incorrectly.
4. Damaged or Incorrect Items
-
If you receive an item that is damaged or incorrect, contact us immediately.
-
We will provide a prepaid shipping label for return and issue a full refund or replacement.
5. Disputes
-
If a refund issue arises, we encourage contacting us first so we can resolve the matter quickly.